Travality Consulting Inc. is a Canadian, wholly Indigenous-owned and CCIB-certified management consulting firm. Owned and led by Steven Bartlett, MBA, CHA, a Red River Métis citizen, Travality helps organizations improve performance through practical strategy, workshops, facilitation and implementation support.
The firm works across four core areas: Operational and Organizational Performance, Commercial Strategy, Customer and Guest Experience, and Workshops and Facilitation. Services include strategic advisory, business planning, process improvement, organizational transformation, revenue and commercial strategy, service improvement, project leadership, interim leadership, stakeholder engagement, leadership development, training and implementation support.
Travality serves Indigenous organizations and businesses, private-sector organizations, not-for-profit organizations and selected public-sector clients. The firm has particularly strong experience in hospitality and tourism, including hotel operations, revenue management, sales, guest experience, operating standards and organizational capability.
Steven Bartlett brings more than 30 years of leadership and management experience, including more than 25 years in executive leadership roles. Travality works with clients across Canada through onsite, remote and hybrid engagements.
