Hiltz Advisory

Canada || Ontario
Consulting || Finance/Banking || Insurance || Professional Services

About Hiltz Advisory

Hiltz Advisory is an Indigenous-owned boutique advisory practice helping organizations strengthen enterprise execution, modernize operations and deliver sustainable transformation outcomes. The practice provides executive-level advisory and consulting support across business strategy, enterprise transformation, operating-model design, operational excellence, governance, portfolio management, customer and service operations, and digital and AI-enabled modernization. Hiltz Advisory works with organizations navigating complex change, translating strategy into practical roadmaps, measurable priorities and effective governance. Services may include organizational and operational assessments, transformation planning, business cases, performance frameworks, process and service redesign, risk and control considerations, and executive decision support. The practice brings particular experience in financial services and insurance, payments, customer operations and regulated environments, while also supporting emerging work at the intersection of Indigenous economic development, responsible technology adoption, governance and reconciliation. Engagements range from focused advisory assignments to transformation leadership and fractional executive support.

Keywords: Enterprise Transformation, Business Transformation, Strategy & Execution, Operational Excellence, Operating Model Design, Executive Advisory, Management Consulting, Transformation Governance, Portfolio Management, Strategic Planning, Business Architecture, Customer Experience, Service Operations, Process Improvement, Digital Transformation, AI-Enabled Transformation, Responsible AI, AI Governance, Payments Transformation, Insurance Transformation, Risk & Controls, Performance Management, Organizational Effectiveness, Change Leadership, Indigenous Economic Development, Indigenous Business, Reconciliation, Governance, Fractional Executive Leadership

Contact

Contact Name: Melissa Hiltz
Job Title: Founder & Principal
Email Address: mhiltz0ca@gmail.com
Phone Number: 647-236-6907

Location

Office Address
32 Smales Dr
Ajax, ON
L1Z 1G6, Canada